Privacy Policy

This Privacy Policy explains how Jebo Insurance (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit our website www.jeboinsurance.com (“Website”), contact us, or use our services. We are committed to safeguarding your privacy in accordance with applicable laws, including the Tanzania Data Protection principles and the General Data Protection Regulation (GDPR) where applicable.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide

When you:

request a quote

purchase insurance

fill out forms

contact us

create an account (if applicable)

submit claims

We may collect:

full name

phone number

email address

physical address

identification details

vehicle or property information

business information

payment details (processed securely through third parties)

claim details

b) Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address

browser type

device information

operating system

pages viewed

time spent on the site

referral sources

usage statistics

This data helps us improve website performance and user experience.

c) Cookies & Tracking Technologies

We use cookies and similar technologies to:

improve functionality

analyze usage

personalize content

support marketing activities

For details, see our Cookie Policy.

2. How We Use Your Information

We may use personal information to:

provide insurance services

process applications and claims

communicate with you

send quotes, confirmations, and updates

improve our Website and services

comply with legal and regulatory requirements

prevent fraud and protect security

provide customer support

conduct marketing and service updates (with consent where required)

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data based on:

your consent

performance of a contract

legal obligations

legitimate interests (e.g., improving services, preventing fraud)

4. Sharing Your Information

We may share your information with:

insurance providers and partners

regulatory authorities (e.g., TIRA)

service providers (e.g., hosting, analytics, payment processors)

legal advisors

third parties where required by law

We do NOT:

sell personal data

rent personal data

share personal data for unrelated marketing purposes

5. Data Storage & Security

We implement technical and organizational measures to protect your information, including:

encrypted communications (HTTPS)

secure servers

access controls

data minimization

staff confidentiality obligations

However, no method of transmission or storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary for:

providing services

legal and regulatory compliance

resolving disputes

business record-keeping

7. Your Rights

Depending on applicable law, you may have the right to:

access your personal data

correct inaccurate information

request deletion

restrict processing

withdraw consent

object to marketing

request data portability

To exercise these rights, contact us using the details below.

8. Marketing Communications

We may send you:

service updates

promotional offers

insurance information

You may opt out at any time by:

clicking unsubscribe links

contacting us directly

9. International Data Transfers

If data is transferred outside Tanzania or the EU, we ensure appropriate safeguards are in place, such as:

contractual agreements

secure transfer mechanisms

10. Third-Party Links

Our Website may contain links to external websites. We are not responsible for:

their content

their privacy practices

how they handle data

We encourage you to review their policies.

11. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 without consent from a parent or guardian.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Jebo Insurance
Email: info@jeboinsurance.com

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